Privacy Policy
Effective Date: 01 July 2026
At Synetix Technologies, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how Salon Manager collects, uses, stores, and protects your information when you use our website and software.
By using Salon Manager, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Business Information:
- Salon Name
- Owner Name
- GST Number (if applicable)
- Business Address
- Contact Number
- Email Address
Customer Information — Your salon may store:
- Customer Name
- Phone Number
- Appointment History
- Services Availed
- Billing Information
- Notes added by your staff
Employee Information:
- Employee Name
- Mobile Number
- Attendance
- Salary Details
- Commission Details
- Role & Permissions
Usage Information — We may collect technical information such as:
- Browser Type
- Device Information
- Login Time
- IP Address
- Operating System
- Error Logs
This information helps us improve our services.
2. How We Use Your Information
We use your information to:
- Provide Salon Manager services
- Process appointments and billing
- Generate invoices and reports
- Manage employee attendance and salary
- Send WhatsApp confirmations and reminders
- Improve application performance
- Provide customer support
- Maintain security
We never sell your information to third parties.
3. Data Ownership
Your business data belongs entirely to you. This includes:
- Customer Database
- Billing Records
- Employee Records
- Inventory
- Reports
- Revenue Information
Synetix Technologies does not claim ownership of your business data.
4. Data Security
We take data security seriously. Salon Manager is built using secure cloud technologies including Google Firebase and Supabase.
Security measures include:
- Secure HTTPS Encryption
- User Authentication
- Role-Based Access Control
- Cloud Infrastructure
- Regular Backups
- Password Protection
No system connected to the internet can guarantee absolute security. However, we follow industry-standard practices to protect your information.
5. Who Can Access Your Data?
Your data is private. Only:
- You
- Users authorized by your salon
- Synetix Technologies support team (only when technical support is requested or required)
may access your information. We never share your data with other salons.
6. Data Sharing
We do not sell or rent your data. We may share information only when:
- Required by law
- Required by a court order
- Necessary to prevent fraud
- Required to protect our legal rights
7. Data Retention
Your data remains stored while your subscription is active.
After cancellation:
- Data may be retained for a limited period for backup and recovery.
- You may request data export before permanent deletion.
- We reserve the right to permanently delete inactive accounts after a reasonable retention period.
9. Third-Party Services
Salon Manager may integrate with:
- WhatsApp Business API
- Razorpay
- Firebase
- Supabase
These services have their own Privacy Policies.
10. Your Rights
You may request to:
- View your information
- Correct inaccurate information
- Export your data
- Delete your account (subject to legal requirements)
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be published on this page.
12. Contact Us
Synetix Technologies
Email: connect@synetix.co.in
Website: https://salonmanager.synetix.co.in